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Negative Outlook By Former Employees of North Bay Ambulance Company Verihealth/Falck

Posted by [email protected] on March 8, 2016 at 8:35 PM

Company Overview

As per the transaction announced on May 3, 2013, Verihealth Inc. operates as a subsidiary of Falck USA Holdings, Inc.

Key Executives For Verihealth Inc.

Verihealth Inc. does not have any Key Executives recorded.

Gary Tennyson is the CEO of verihealth, Inc., which he founded in 2000.  Gary is a longtime Sonoma County resident.


[–]markofshameCA EMT-B  

Laid off employees were told at that time that they would be first rehired when hiring was reopened. This was the case for at least 4 of 35 or so laid off. Falck has since hired new employees, with the majority of the founding group still dissolved. When they shuttered my station, we were worried

[–]no_curtisySF CA Medic

Mixed feelings about Falck. When they moved into NC, several people at the ambulance company I was working at, including my station's general manager left to go to Falck with the promise of better benefits. Falck then purchased VeriHealth and then laid off a large portion of their staff out of nowhere. They haven't won any big contracts that I'm aware of and i get the sense that they are still struggling to get a foot hold.



Following acquisition of VeriHealth in March, Falck Northern California has fired CEO Steve Lewis, COO Bill Snell, and replaced them with CEO Gary Tennyson and COO Sean Sullivan of VeriHealth. Effective July 12, 2013, EMTs, nurses, dispatchers, operations personnel, and remaining leadership from Falck Northern California startup (all prior to VeriHealth acquisiton) have been terminated from employment. Of the initial Falck startup, only approximately 6 personnel (all EMTs, 5 in San Mateo, 1 in Contra Costa) remain. The entire Contra Costa station has been shut down, and call volume has been distributed to rigs from other counties. The Falck brand ambulances from Contra Costa were then distributed to the Falck/VeriHealth San Mateo station and served as replacement rigs for old VeriHealth employees, while all but 5 EMTs from Falck startup were terminated from San Mateo station at time of the Contra Costa closure. The VeriHealth organization is attempting to continue running the Falck brand as if nothing has changed since startup in September 2012, but this is far from the case.

The sad part is that those laid off were the people who started Falck Northern California. They were sold on the vision of Steve Lewis, marketed their own company, developed a reputation, and came to Falck from other companies of the area. People gave up good jobs, seniority, and a host of other things to help make Falck happen, and then were laid off with no notice and two weeks severance. Falck employees have much better benefits and higher pay than those of VeriHealth, and speculation is that this was the reason Falck field personnel were released and VeriHealth were not. VerHealth dispatchers were also released, but no field personnel were affected.

 "Falck Northern California"

Former Employee - Anonymous Employee in San Francisco, CA


Negative Outlook

I worked at verihealth full-time (More than a year)

"Falck Northern California"

Former Employee - Anonymous Employee in San Francisco, CA


Terrible managers. They would hire people for one station and "give them the opportunity" to work somewhere else. They hired one person living in Jackson to work in Sacramento, and then made her work in Concord, which is over 2 hours away. They hired a bunch of new EMTs to work in Concord, with no intentions of telling them they were moving the station almost an hour south in less than a month.


Brian Hubbell, the Bay general manager makes false promises to everyone and can't be trusted.


No stairchairs! They have like, one stairchair for each region.


The supervisors don't like to listen to the Medics and EMT's in the field. "We need a lift assist," shouldn't have to be a debate with a supervisor.

Advice to Management

Don't let managers lie to employees or make promises they can't keep.

Other Falck Aquisitions


Is this recent development a sign of how Falck does business? What about the good people who work at Care in OC/LA/Riverside? Was this shake up necessary to shed weight for the company due to low call volume? I don't like what I'm seeing. What is Falck's goal for EMS in the US?

Aug 2, 2013 

The people that started it are being dissolved, and the Falck name and operation is continuing with VeriHealth personnel. The Falck startup was a failure, and they're keeping that private by putting their name on another company. I have copies of layoff notices and memos, I just can't post them until I have 5 posts... Tried to send copies to Hunter but same problem.



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